Covid-19 Response and Updates

April 1 2020

We are always available.

Due to the Covid-19 crisis and following government guidelines, on March 25, 2020 we temporarily suspended in-shop consultations for custom framing.

 

However we are taking orders by phone and online, and we continue to offer curbside drop off and pickup. 

 

Here’s how it works:

Curbside Drop-off - Drop off your item

We frame it. Call you, text you, and/or email you once its ready for pickup

Curbside Pickup - Pick up your framed item or we can schedule a delivery for a minimal cost

Payment options - You can pay by phone, or debit/credit on pickup.

For online and by-phone consultation please call us.

 

Remember we are always available by phone and email. You can also reach us though the contact forms on our website as well as through all major social media platforms. For live consultations call us and we will schedule time for one-on-one consultation.

 

​Our highest priority is the safety of everyone during this Covid-19 crisis, therefor we take all measures to ensure everyone's health.

1.  All items are quarantined for 3 days before work is commenced on them.

2.  Your item comes in contact with only one person during the framing process.

3.  All pickups are curb side delivery or we can arrange a delivery for a minimal cost.

We will continue to monitor reports and follow government and health officials guidelines and we will keep you posted as new information is available.

April 6, 2020

 

Era Frames in partnership with Zemco Techonologies have Focused our Efforts To Provide Protective Safety Shields For Retailers and Medical clinics. 

 

We have all found ourselves in unprecedented times and we are all on brand new terrain. We are confronted with a brand new reality and we must all make adjustments in our activities and awareness. Our greatest concern is the well being and health of everyone. As we are becoming accustomed to our new normal and following government guidelines we recognize the need for retailers and employers to safe guard their employees and their customers. To that end we have teamed up with Zemco Technologies and diverted our energies to providing effective and cost efficient physical barriers (sneeze guards) for all essential workers and retailers.

 

In our effort to provide relevant information, below is a short list of Health Canada advice to retailers and essential businesses.

We will continue to provide services and important information right here on this page as we prepare to open for business again. 

To prevent and limit the spread of COVID-19 in their workplaces, the Canadian Government has listed a series of measures employers and employees should take. Here are some of them. For the full list click here 

  • Develop and/or enhance your retail's environmental cleaning procedures and protocols

  • Ensure that infection prevention and control (IPC) equipment and supplies are available for employees and customers

  • Modify service delivery approach to prevent and limit contact between employees and customers and amongst customers

  • Limit the handling of credit cards and loyalty cards wherever possible, by allowing customers to scan.

  • Offer dedicated shopping hours for seniors and other vulnerable people

  • Modify infrastructure to enhance physical distancing by 2 metres:

  • Display clear signs in multiple locations that indicate the maximum number of customers and staff a store can accommodate at any one time.

  • Place markers such as tape or cones every 2 metres to provide customers with visible queues.

  • Install physical barriers such as Plexiglas at check out or other service counters to create a barrier between the employees and customers

  • Post signs at the entrance and at each check out counters indicating no customer packaging (e.g., containers, reusable bags, or boxes) are to be brought in or used or placed on check out counters

For more information please contact us.
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© 2016 Era Frames